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We are here to help you have the best customer experience. If you have any questions about any of our products or need assistance in any way, please feel free to contact us via email at info@elestebeauty.com. We will do our best to get back to you in a timely manner. 

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Questions About InstaLyft? We've Got You Covered!

Are eyelid stickers safe to use?

Yes, InstaLyft Eyelid Lifting Strips are generally safe to use. They are designed to be gentle on the skin and are made from hypoallergenic materials. However, it's always recommended to perform a patch test before initial use to ensure compatibility with your skin. If you have any specific concerns or pre-existing skin conditions, it's advisable to consult with a dermatologist or medical professional before using eyelid strips.

How many strips come in the package?

Each InstaLyft Jewelry Pouch includes 70 correcting strips (over a month’s supply) and a pair of applicator tweezers and Y fork for securing the strips, plus a 10 extra strips to practice with. We recommend our InstaLyft Accessory Tweezers to peel and place InstaLyft onto the eyelids for best results.

Are InstaLyft Strips reusable?

Each InstaLyft Eyelid Lifting Strip is intended for one-time use only. The corrective strips can be reused for practicing proper placement, but they should be disposed of after removal. 

How do i properly apply Instalyft eyelid lifting strips?

The InstaLyft Eyelid Lifting Strips come with adhesive backing. Gently peel off one strip very careful not to crease the ends. We recommend using our InstaLyft Tweezer Accessory and peel from the middle for best results. After peeled, align it with your natural eyelid crease or slightly below. Starting from the inner corner of your eye, carefully place the strip along the desired crease line, extending towards the outer corner. Repeat the process with the other eyelid. Once adjusted hold for a few seconds.

Can I wear make-up with Instalyft eyelid lifting strips?

Absolutely!  In fact, eyelid stickers can be applied before or after applying eye makeup, depending on personal preference. It's advisable to apply eye makeup gently and avoid heavy or excessive application around the area where the stickers will be placed. Allow any makeup to fully dry before applying the stickers to ensure proper adhesion. Experimenting with different makeup techniques can help enhance the overall eye appearance when using eyelid stickers. To achieve optimal results, make sure to apply our InstaLyft Eyelid Lifting Strips to clean, bare skin before using any makeup, oils, or moisturizers.

How long do eyelid stickers last?

For extended wear, place InstaLyft Eyelid Lifting Strips on dry, clean eyelids devoid of oils, makeup, and moisturizers. When correctly applied, the adhesive derived from organic sources is formulated to remain effective for up to 24 hours.The longevity of eyelid stickers can vary depending on factors such as individual skin type, level of activity, and application technique. However, our high-quality strips are typically designed to last throughout the day without losing their effectiveness. The adhesive is strong and durable, providing a secure hold. It's important to follow the specific instructions provided with the product to ensure optimal performance and longevity.

Can I wear eyelid stickers while sleeping or during water-related activities?

It is generally not recommended to wear InstaLyft Eyelid Lifting Strips while sleeping or during water-related activities such as swimming or showering. Sleeping or exposing the stickers to excessive moisture can compromise their adhesive properties, leading to potential loosening or detachment. It's best to remove the stickers before sleeping or engaging in water-related activities to ensure their effectiveness and longevity.

Shop Based Questions?

How much is shipping?

If you order a physical product we offer FREE shipping to USA and a small fee for international orders. Otherwise our digital products go directly to your email.

How long does shipping take?

All physical product orders are shipped within 3-7 business days.

Where is my order?

You can track your physical product order via the tracking number sent to you through your email.
I lost my tracking number. What can I do?
Simply contact us via email at info@elestebeauty.com with your full name and mailing address, and we will resend your confirmation number.

How can I make changes to my order?

If you need to make changes to your physical product order, you will need to do so within 12 hrs of the order being placed. All digital products are final. 

How can I cancel my order?

If you want to cancel your physical product order, you will need to contact us within 12 hrs of placing your order. All digital products are final. 
What is your return policy?
Please see our refund and return policy at the bottom of our page for physical products. However all digital products are final.
Who do I contact if there is something wrong with my order?
If there is a problem with your order, let us know right away! Describe the issue and send any available photos to info@elestebeauty.com